There is no problem with using “Hello” or “Hi” in writing your business email. Business writing is about writing as you would speak. Effective business writing is about building rapport. Hello and Hi are natural and friendly words to greet your readers in a manner that is less formal than the Dear _____, salutation you use for traditional letters. If the circumstances and the audience are appropriate, go ahead and use them.
Of course, this greeting is best used for readers you can call by their first names. Drop the formal titles of Mr., Mrs., and Ms.
The problem we normally encounter with using such greetings is the way we punctuate them.
Some people write it this way:
Hi Dennis,
They think that since this is as a substitute for Dear ___, we should follow the punctuation. Insert loud and irritating buzzer sound here to indicate it’s wrong.
The proper way to punctuate this salutation is this:
Hi, Dennis.
This follows the punctuation rule of enclosing in commas the name of the person you’re writing to. For example:
Yes, Sammy, we will meet on Saturday.
No, Carol.
So, my dear readers, hello and goodbye for now. I hope to be back here soon.
Here's a sign that needs to vomit apostrophes. An eyesore and a horrible waste of black ink. There are other punctuation violations on this sign, but I will focus on the uses and misuses of the apostrophe.
So, what are the appropriate uses of this tadpole-looking punctuation mark? They are fewer than we think:
1) to indicate possession
2) for the omission of numbers in dates and letters in contractions
3) to indicate the plural of letters
4) to indicate the plural of words
Use the apostrophe to indicate possession.
I've been to Derek's office many times.
Sometimes I have to use the employees' entrance.
There are other more complex rules for the use of the apostrophe in indicating possession. But I don't want to confuse you with too much information so we will leave that for another day. Or you can check out the sources listed at the bottom of this post.
Use the apostrophe to replace letters and numbers that are omitted.
Who's going with me to the Summer Lovin' '08 concert?
I'm going to join you.
As you can see the apostrophe replaced the letter i in "who is," the letter g in
loving, the numbers 20 in 2008 and the letter a in I am. Good job, apostrophe.
Use the apostrophe for the plural of letters.
Mara needs to improve her diction; she sometimes has trouble with her f's and p's.
Use the apostrophe for the plural of words.
I'm glad I can explain to you the do's and don'ts of apostrophe usage.
So here are the don'ts.
Don't use apostrophes for the plural form of nouns.
That sign should read: "We provide rubbish bins for you. Please do not throw napkins and tissue paper into the bowl.
Don't use apostrophes for the plural form of nouns using abbreviations.
Her collection of CDs is priceless.
Even professional DJs are in awe.
I hope this post helps you avoid apostrophe catastrophes. It will make me happy and we will save us some ink.
Sources:
Eats, Shoots, & Leaves by Lynne Truss
The Elements of Style by Strunk & White
Comma Sutra by Laurie Rozakis
How Not to Write by Terence Denman
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